FAQs

The timeline for installation of a monument can vary depending on factors such as the cemetery's administrative processes, the complexity of your design, shipping of materials and any additional requirements. 

The costs associated with building a monument can vary widely depending on factors such as the size, design, materials, and any additional services required. Costs may include permits, administrative fees, foundation, the price of the monument itself, accessories such as ceramic photos, statues, and crosses etc, and installation costs. 

Yes. Before we can proceed with building your monument, we need to secure the necessary permits from the cemetery trust. We'll handle the permit application process on your behalf. This will mean submitting detailed plans and specifications of the proposed monument to the appropriate authorities and ensuring that all necessary paperwork is completed accurately and promptly. These permits ensure that our construction meets all regulatory requirements and guidelines. We will need the permit application to be signed by the holder of the right of interment.

When you purchase a grave or cremation memorial, what you purchase is called a right of interment. The right of interment belongs to the person named in the paperwork you submit at the time of purchase. It is the right to use that cemetery plot for a burial or for the interment of cremated remains. The right of interment is defined under the Cemeteries and Crematoria Act 2003 (Vic) (the Act). It grants permission to use the plot, subject to any cemetery trust policies or specifications. The right of interment holder is the person who can authorise a burial or interment of cremated remains, as well as the establishment of a memorial such as a headstone or plaque. 

When you purchase a grave or cremated remains memorial, you will receive a certificate of entitlement which records the details of the plot and the owner of the right of interment for that plot. The owner of the right of interment is not necessarily the purchaser of the plot. Whoever is nominated as the right holder in the certificate of entitlement will be the owner of the right. A right of interment may be held by more than one person, in joint names, and may be transferred from one person to another. 

For older graves, if the original right of interment holder has passed away, it can be challenging to determine who holds the right to authorise a burial or interment of cremated remains, or the establishment of a memorial. You will need to contact the cemetery to help guide you through the process of determining who holds the right. 

*Please note: If the owner of the grave is actually deceased then a Change of Ownership needs to happen. The family will need to provide copies of death certificates, wills etc.

It is a difficult process one that the cemeteries are happy to assist with. For more information please visit: https://www.health.vic.gov.au/cemeteries-and-crematoria/rights-of-interment 

Yes, there is a fee associated with the permit application process and this is included in the original quotation. 

If you wish to make changes or additions to your monument down the line such as adding new lettering, we'll guide you through the process of obtaining a new permit from the cemetery management to be able to undertake these works. 

Yes, it's important to properly maintain your monument to ensure its longevity and appearance over time. We'll provide you with guidance on maintenance practices, such as regular cleaning, to help preserve the beauty and integrity of your monument for years to come.